Mongoose Pet Services

Reviews

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Emma offers an excellent cat sitting service - I can’t recommend her highly enough. This was the first time we had used a cat sitting service and Emma’s attention to detail on her pre visit and her daily WhatsApp messages with photos and videos while we were away were very reassuring. Our cat was happy and relaxed. I would not hesitate to ask Emma to sit for us again in the future. Thanks Emma.
Anne Moore

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It’s hard to express how grateful we are for Emma’s help over the last two years. She has gone above and beyond to look after our two cats Higgs and Nala. This includes noticing that Higgs was showing signs of a hip issue and taking him to an emergency vets appointment (on New Year’s Day!) and looking after him until we got home. She is also extremely organised, with excellent communication, and sends lots of photos which are very appreciated. There is nobody more trustworthy and capable to leave in charge of your pets, we (and the cats) will really miss Emma when we move from Ely. Thanks for everything!
Emma F

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Gerbil sitting - Emma looked after our pet gerbil when we were away overnight. We received wonderful photo updates of our gerbil interacting with Emma and enjoying treats, and a lovely "report card" describing how well behaved he was! Having a pet-sitter helped put my mind at ease with going away and leaving the gerbil on his own, and the gerb seemed to have a lovely time with his new friend too! I would definitely recommend Mongoose Pet Services to anyone in the local area who would like a friendly, responsible and approachable pet sitter.
R C

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Emma is absolutely wonderful. She's detail oriented, reliable and very communicative. We've worked with a number of local pet sitters to take care of our house rabbits whilst we're on vacation and Emma has been by far the best. She is incredibly conscientious in her work, and loves what she does. I really can't recommend her enough!
Alan Heppenstall

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Emma offered us a home service to look after our 4 guinea pigs over a 3 day period. Emma was absolutely fantastic, she provided us with daily updates, pictures and went over an above to ensure they were well looked after during our break. We couldn't recommend Emma highly enough! Thanks again!! 😊
Abbi

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Emma is the most amazing cat sitter. Her communication is amazing, from pre-visits to get to know our cat, to fantastic daily WhatsApp reports with photos while we were away which really helped to reassure us that our fur baby was being really well looked and was happy and healthy. Emma left us a detailed sheet showing all of her visits and what she had fed our cat each day. She also reported how much our cat had eaten, which was a concern when we had left our cat before. Emma spent time cuddling our cat and reassuring her every day and we were so impressed with how happy and calm our cat was when we came back. I am so happy to have found Emma and will be using her services every time we go away in future. I highly recommend Emma to anyone looking for a kind, caring, responsible pet sitter for their pets. Thank you so much Emma!!
Angela Watson

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Emma is the best! Our barky, anxious daxie absolutely adores her. Very kind, always happy to see us and worth every penny. Book with confidence of a wonderful service!
Lauren Hodges

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Dog care at home. Emma has done a brilliant job for me several times, looking after my dog with long walks and feeding him when I have been away. She has visited him at home and is always on time, friendly and keen to keep me updated with photos of a happy dog and feedback as to how he has behaved. I would strongly recommend Emma to anyone who needs a trustworthy person to look after their pets at home.
Bridget Arnfield

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Emma was AMAZING! She provided the best service for two first time cat parents leaving their fur babies for the first extended period since having them. From the start she was so professional and reassuring, but you could see the love and passion she has for animals (especially kitties!) really shine through. We had plenty of photos through every day and could see our girls were so comfortable with her. She went above and beyond, changing the litter more times than we asked and always getting the bins out in the nick of time! We’ll absolutely be using Emma again when we go away next 😊
Lucy Neave

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Emma takes time to find out your pet-care needs, explains what she can offer and how she will deliver it, carefully works out the plan for looking after your pets and does it all with kindness and a sense of humour. We were nervous about leaving our cats at home for the first time, but feel very lucky to have found Emma. You need look no further.
Liane Grainger

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Emma is a fantastic pet sitter. She adores animals and evidently loves her job. We were nervous about leaving our cat for 2 weeks, the longest we have been away, and were it not for Emma having done such a fantastic job at looking after our cat previously, we probably wouldn't have done so. Emma adapts her service to suit the needs of individual pets, and was also very helpful in keeping our plants watered and our bins emptied. When we returned, our cat was in great health and good spirits, which we knew would be the case as we had received daily updates via WhatsApp. I thoroughly recommend Emma as a pet sitter. Thank you, Emma, for continuing to do such a great job!
Esther Hyde

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Emma looked after our cat for 7 days (2 visits per day) while we were on holiday, and I would highly recommend her services. I was impressed by her professionalism and kind nature during our 'meet & greet' visit, and she made my shy cat feel comfortable right away. I also appreciated her great communication while we were away, as she sent photos and videos during each visit. Thanks so much, Emma!
Jess